Ace Peptides respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, share, and protect information when you visit our website, create an account, place an order, contact us, subscribe to marketing, or otherwise interact with Ace Peptides.
We collect and process personal data only where necessary for legitimate business purposes, including managing website access, processing orders, handling payments, arranging delivery, responding to enquiries, meeting legal obligations, preventing fraud, improving our website, and sending marketing where you have agreed to receive it.
By using this website or providing personal information to Ace Peptides, you acknowledge that your personal data will be processed in accordance with this Privacy Policy.
This Privacy Policy explains how Ace Peptides collects, uses, stores, shares, and protects personal data when you use this website, place an order, create an account, contact us, subscribe to marketing, or otherwise interact with Ace Peptides.
Ace Peptides is committed to handling personal data responsibly, lawfully, fairly, and transparently in accordance with applicable UK data protection laws, including the UK General Data Protection Regulation and the Data Protection Act 2018.
If you do not agree with this Privacy Policy, you should not use this website or provide personal data to Ace Peptides.
This website is operated by Ace Peptides, a UK-based supplier of research compounds, laboratory products, and associated research accessories.
For the purposes of UK data protection law, Ace Peptides is the data controller for personal data collected through this website and in connection with our business operations.
We may collect and process different types of personal data depending on how you use our website and services.
This may include your name, billing address, delivery address, email address, telephone number, account details, and any information you provide when contacting us.
This may include details of products ordered, order history, payment status, delivery details, refunds, returns, customer service communications, and related purchase records.
Payments may be processed through third-party payment providers. Ace Peptides does not usually store full card details. Payment providers may process payment information in accordance with their own terms and privacy policies.
This may include your IP address, browser type, device type, operating system, referral source, pages viewed, time spent on the website, session data, cookie identifiers, and other analytics or technical information.
If you create an account, we may process your login details, account preferences, saved addresses, order history, and account activity.
This may include your marketing preferences, mailing list subscription status, email engagement, discount code use, and communication preferences.
Because Ace Peptides supplies research-use-only products, we may process information relating to age confirmation, checkout confirmations, policy acknowledgements, suspected misuse, order restrictions, fraud prevention, and compliance checks.
We may collect personal data directly from you when you:
We may also collect technical information automatically through cookies, analytics tools, security tools, server logs, and similar technologies.
We may use personal data for the following purposes:
Under UK data protection law, we must have a lawful basis for processing personal data. Depending on the circumstances, we may rely on one or more of the following lawful bases:
We process personal data where necessary to enter into or perform a contract with you, including processing orders, taking payment, arranging delivery, managing accounts, and handling order-related communications.
We process personal data where necessary to comply with legal obligations, including tax, accounting, consumer law, fraud prevention, record keeping, and regulatory requirements.
We may process personal data where necessary for our legitimate business interests, provided your rights and interests do not override those interests. This may include website security, fraud prevention, business administration, customer service, policy enforcement, analytics, service improvement, and protecting Ace Peptides from misuse or unlawful activity.
We may rely on consent where you have given clear permission for a specific use of your data, such as subscribing to marketing emails or accepting non-essential cookies. You can withdraw consent at any time.
Ace Peptides supplies products strictly for legitimate research, analytical, and laboratory use only. To help protect the business, customers, and the wider public, we may process personal data for compliance-related purposes.
This may include recording age confirmations, checkout acknowledgements, policy acceptance, order restrictions, suspected misuse, customer communications, and actions taken where a prohibited use is suspected.
We may refuse, cancel, suspend, or restrict orders where we believe this is necessary for safety, legal, compliance, fraud prevention, or policy enforcement reasons.
If you subscribe to our mailing list or agree to receive marketing communications, we may use your email address to send updates, product information, research-related content, offers, promotions, and website news.
You can unsubscribe from marketing emails at any time by using the unsubscribe link in our emails or by contacting us at info@acepeptides.co.uk.
We will not sell your personal data to third parties for their own marketing purposes.
This website may use cookies and similar technologies to operate the website, remember user preferences, support checkout functionality, improve performance, analyse traffic, support security, and assist with marketing or advertising.
Cookies may include:
Where required by law, we will ask for consent before setting non-essential cookies. You can manage or disable cookies through your browser settings or any cookie preference tool available on this website.
Disabling certain cookies may affect website functionality, including basket, checkout, account login, or preference features.
We may share personal data with trusted third parties where necessary to operate our website, fulfil orders, provide services, comply with legal obligations, or protect our business.
This may include:
We only share personal data where there is a valid reason to do so and, where appropriate, we require service providers to protect personal data and use it only for the purposes we specify.
Some third-party service providers may process personal data outside the United Kingdom.
Where personal data is transferred outside the UK, we will take reasonable steps to ensure appropriate safeguards are in place, such as adequacy regulations, standard contractual clauses, or other lawful transfer mechanisms where required.
We keep personal data only for as long as reasonably necessary for the purposes for which it was collected, including for legal, accounting, tax, fraud prevention, compliance, customer service, and business record purposes.
Order and transaction records may be kept for several years where required for tax, accounting, legal, or compliance reasons.
Marketing data will usually be kept until you unsubscribe, withdraw consent, or ask us to delete your information, unless we need to retain limited information to respect your preferences or comply with legal obligations.
When personal data is no longer required, we will delete, anonymise, or securely retain it in accordance with our legal and business obligations.
We take reasonable technical and organisational measures to protect personal data against unauthorised access, loss, misuse, alteration, disclosure, or destruction.
These measures may include secure website hosting, access controls, password protection, encryption where appropriate, security monitoring, staff access restrictions, and careful selection of service providers.
No website, system, or online transmission can be guaranteed to be completely secure. You are responsible for keeping your account login details secure and for contacting us promptly if you suspect unauthorised account access.
Under UK data protection law, you may have the following rights in relation to your personal data:
These rights are not absolute and may depend on the circumstances. We may need to verify your identity before responding to a request.
To exercise your data protection rights, contact Ace Peptides using the details below:
We will respond to valid requests in accordance with applicable data protection law.
If you are unhappy with how Ace Peptides handles your personal data, please contact us first so we can try to resolve the issue.
You also have the right to complain to the UK Information Commissioner’s Office, which is the UK regulator for data protection matters.
ICO contact details are available at www.ico.org.uk.
This website is not intended for children or anyone under the age of 18.
We do not knowingly sell products to, or collect personal data from, anyone under 18. If we become aware that personal data has been provided by someone under 18, we may delete the information and restrict access to the website or services.
This website may contain links to third-party websites, plugins, payment providers, delivery providers, or external services.
Ace Peptides is not responsible for the privacy practices, security, content, terms, or policies of third-party websites or services.
You should review the privacy policy of any third-party website or service before providing personal data.
Ace Peptides may update this Privacy Policy from time to time to reflect changes in our business, website, legal obligations, or data handling practices.
The latest version will be displayed on this website with the relevant last updated date.
Continued use of this website after any update means you acknowledge the updated Privacy Policy.
For questions about this Privacy Policy, personal data, cookies, or your data protection rights, please contact Ace Peptides using the details below:
Purchasing is restricted to manually verified research customers. Complete the application below using genuine organisation and research details. Registration does not automatically grant purchasing access.
